Looking for answers? Find our most frequently asked questions here!How long is the trip?
Trips departing from Niagara-on-the-Lake are 60 minutes (round trip) while tours departing from Niagara Falls ON and Lewiston NY are 45 minutes (round trip). This time difference is because of the proximity to the Niagara Gorge, departures from Lewiston, NY are 15 minutes shorter than departures from the Niagara-on-the-Lake, ON location.Where does the boat go?
From either departure point we travel up river (south) and into the Niagara Gorge. Once in the gorge, 175 ft walls ascend from above the water line. The boat makes its way into the famous whirlpool and then we head back on down (north) through Devil's Hole Rapids. You return to the same location from which you boarded as our tour is a round trip excursion.Has the boat ever gone over the Falls?
Our trip is located down river from the falls, therefore it is impossible for our boats to go over the Falls. The closest our tour gets to the Falls is the Whirlpool, which is approximately one mile north. A good section of class six whitewater keep us from going any further up river.How many people does the boat hold?
We have 8 boats in our fleet. The Jet Dome holds 40 passengers. Five of our Wet Jet boats hold 48 passengers each and two hold 54 passengers.Are there any age or height restrictions to ride on the Jet Boat?
For the Wet Jet trip you must be at least 44 inches tall (avg. 6 yr old). For the Jet Dome trip you must be at least 40 inches tall (avg. 4 yr old).
Guests under the age of 16 must be accompanied by a parent or guardian.
Guests under the age of 18 need a parent or guardian present to sign participation waivers. Can seniors take part in the trip?
There is NO AGE LIMIT! We do maintain however, that participants of any age should be of good health, free of heart, neck or back issues and not pregnant. Also, seating in the boat is first come, first serve and cannot be reserved. People with young children must sit towards the back of the boat.Do you get wet on the trip?
On the "Wet Jet" tour you get absolutely soaked. At times while engaged in the Devil's Hole Rapids during your Wet Jet tour experience, you can be seated knee deep in water in the boat. Regardless of the gear we provide, we recommend a complete change of clothes and of course we have change rooms on site. Guests on our "Jet Dome" tour will remain dry.
I know I'm going to get wet but is there some sort of gear you provide Jet Boaters?
Yes we do provide gear to our Wet Jet passengers which will help to keep you more comfortable on board. The gear is useful in keeping you a lot warmer (but certainly not drier). Some of the items we provide are: sweaters,full length zip up jumper, poncho, life vest (of course) and a pair of wet suit booties. Passengers can elect to wear their own footwear or sandals but must realize they will be getting wet. If electin